At Mucoso, we are committed to providing you with a secure, easy, and seamless shopping experience. We offer a range of trusted payment methods to make your purchase process smooth and secure.
Accepted Payment Methods
We accept payments via Stripe, a trusted and secure online payment gateway, which allows you to pay using the following methods:
Credit Cards
Visa, MasterCard, American Express, Discover, and other major credit cards
Debit Cards
We accept most debit cards through Stripe
If you’re shopping from a compatible Apple device, you can use Apple Pay for faster checkout
Android users can use Google Pay for a quick and secure payment option
In addition to credit and debit card payments, we also accept PayPal for your convenience
Security of Your Payment Information
We prioritize your security. We use Stripe, a secure and trusted third-party payment processor, which encrypts your payment details to ensure your personal information is safe. Mucoso does not store any credit card or payment information on our website. Stripe follows the highest industry standards for security and complies with PCI-DSS (Payment Card Industry Data Security Standard).
Currency
All transactions on our website are processed in VND (Vietnamese Dong). If you are located outside of Vietnam, your bank or payment provider will convert the charge into your local currency at the applicable exchange rate.
Order Confirmation
Once your payment has been processed successfully, you will receive an order confirmation email containing the details of your purchase. If you do not receive the confirmation email within a few minutes, please check your spam or junk folder. If you still haven’t received it, please contact us for assistance.
How to Pay
When checking out, simply select your preferred payment method and follow the instructions to complete your purchase. Stripe will securely process your payment, and you will receive an order confirmation email once your payment has been successfully processed.
Payment Issues
If you experience any issues during the payment process, such as failed transactions or declined payments, please double-check that your payment details are correct. You may also want to contact your bank or payment provider for further assistance. If you continue to encounter issues, please contact us at support@muscoso.com, and we will assist you promptly.
Refunds and Cancellations
For information about returns, refunds, or order cancellations, please refer to our Return Policy. We are committed to ensuring that you are completely satisfied with your purchase and will work to resolve any issues you may have.
If you have any questions or concerns regarding payments or any issues with your order, feel free to reach out to us